Shipping & Pick-Up Policy
The shipping cost is based on the weight of the package and is determined by the current USPS (United States Postal Service) rates. However, if you spend over $250, there is no shipping fee (and note: if you are out of state (SC) you do not pay taxes for your order so sometimes it balances out). This is indicated on the home page and will be calculated when you checkout. To receive free shipping on an order over $250, you must select standard shipping at checkout.
We offer several different shipping options at checkout including Priority, UPS, FedEx, international, express, and overnight. Beginning February 2023, our primary shipping partner will be UPS. All other services will still be offered, however if you choose Priority or Standard, and the amount paid falls within our range for UPS, we will automatically ship via UPS Ground. Shipping usually takes 3-6 business days, but can take longer during busier seasons. We will send you tracking information as soon as your item is shipped. A signature is required when shipping to an apartment/condo complex. Please note, once the tracking information says that the package is delivered to the address we are provided with, it becomes the customer's responsibility. We are not liable for packages left at said address and are not collected.
International shipping: We do ship internationally. The buyer is responsible for any fees associated with merchandise going through customs. There will be a charge for all declined shipments. When you check out, you will be charged according to the country to which we are shipping and the weight of the item that is being shipped. For example, a boot weighs more than a sandal, and thus will cost more to ship internationally.
*Your shipping charges will be calculated before you pay for the item. We charge you what USPS charges us.*
Pick-up orders will be ready within 4 hours. Please note, any pick-up orders placed after 5:00pm Monday-Friday will be ready for pick up the following business day. Orders placed after 2:30pm on Saturday will be available for pickup on the following Monday.