Your Shipping Questions:
What will my shipping costs be?
We are now offering $7 flat rate shipping for your purchase with in the continental US. We can rush ship your items or UPS your order to you and will charge you exactly what UPS charges us. We are not responsible for return shipping.
There is a shipping charge for international orders. This varies country to country. The buyer is responsible for any fees associated with merchandise going through customs. There will be a charge for all declined shipments.
How long will it take to get my purchase?
Our goal is to deliver 100% of our orders in 7 business days or less. You will be advised if the item you ordered is on backorder or out of stock. Backordered items generally take 6-8 weeks for delivery, unless otherwise noted. You will not be charged until your order ships. If we special order an item for we will contact you with a ship date.
We ship world-wide. Please email us for a quote.
What if I decide I do not like the item(s) I purchased or it does not fit?
As long as you have not worn the item you may send it back to us and exchange it for another item or we
will credit your account upon receipt of the returned merchandise. All shoes must be in their original condition and in their original shoe boxes with tissue paper and dust bags if provided.
Please note that special orders are returnable for store credit only.
How long do I have to return an item?Baehr Feet enforces a 15 day return policy.Can I get my money back?Yes, once we determine that the merchandise has not been worn and is in its original packaging. Can I exchange one item for another?Yes, we encourage you to find another item that fits your needs.Your Purchasing Questions:What form of payment do you accept?We accept Visa, Master Card and American Express.Will I get a confirmation that you received my order and payment?Once you have submitted your order with payment you will receive a confirmation viae-mail. Be sure to print a copy of your confirmation for future reference.Your Product Questions:What if I can not find exactly what I’m looking for?We at Baehr Feet strive to make your shopping experience enjoyable and successful one. If there is a specific item or you do not see what you are looking for please e-mail us at BaehrFeet@aol.com. We may be able to get this item for you or can refer you to another website.What if you do not have my size, can you get it in?If we do not have your size in stock you may contact us immediately via e-mail or telephone and we will make our best attempt to get the item(s) in your size. We keep a larger inventory of the most popular
